Information we collect
HVAC Rescue operates this website. When you submit a request through the site, you may provide your name, phone number, service address, and a description of your heating or air conditioning needs. We may also record technical information associated with the request, such as your IP address, browser type, and the page that referred you to our site.
How we use information
We use the information you provide to review your request, contact you, answer questions, schedule or coordinate service, and communicate about the requested work. Technical information may be used to help protect the site and its forms from spam, fraudulent submissions, misuse, and other unwanted activity.
This website is used for marketing and communicating with prospective customers. Information submitted through the site may be used to help connect users with service options relevant to their requests.
Sharing information
HVAC Rescue may share submitted information to the extent needed to route your request and provide a response. This may include sharing relevant details with independent local service providers or partners who can assist with contacting you or addressing the service request.
For example, a provider or partner may receive your name, phone number, address, and request description when those details are needed to follow up or arrange service. We do not describe additional tracking practices unless they are specifically stated on this site.
Your choices and requests
You may contact us to ask questions about the personal information connected to your request, request corrections to information that is inaccurate, or ask that we delete information from our records. In some situations, we may need to retain or use limited information to address an active request, prevent spam or misuse, or meet other operational needs.
To submit a privacy-related request, contact HVAC Rescue at [email protected] or +14692101316. You may also write to us at 6025 Royal Ln, Dallas, TX 75230. Please include enough information for us to identify the request and respond appropriately.
Updates to this policy
We may update this privacy policy when our website practices or services change. Any updated version will be posted on this page. By using the website or submitting a request, you acknowledge that your information may be handled as described in the version of this policy available at the time of your submission.
